Privacy policy
Welcome to Shield Hound Store (hereinafter referred to as "this website"). This website is a cross-border e-commerce platform dedicated to the sales of Fashion clothing products (Shield Hound brand and Partner brands). Protecting your personal information and privacy is our important responsibility. We will strictly collect, use, store and protect your personal information in accordance with the provisions of this Privacy Policy. Please read this policy carefully before using this website. If you have any questions, please feel free to contact us at any time.
I. Information Collection
When you register an account on this website, we may collect your name, email address, mobile phone number, address and other information to create an account for you and provide services such as order delivery.
During your browsing and purchasing of products, we will collect your browsing records, purchase product information, order information, etc., to provide you with more accurate product recommendations and perfect after-sales service.
If you choose online payment, we will collect your payment-related information (such as payment account number, the last four digits of your bank card number, etc.), but this information is only used to complete the payment process. We will not store complete bank card information.
To ensure the normal operation of the website and your usage security, we may collect your device information (such as device model, operating system version), IP address, browser type and other technical information.
Ii. Information Utilization
We provide you with core services such as product sales, order processing, and logistics distribution to ensure that you can smoothly purchase the products you need.
Based on your purchase record and browsing preferences, we recommend suitable PPE products and related discount information for you to enhance your shopping experience.
It is used for the operation management and data analysis of the website, optimizing website functions and services, and ensuring the safe and stable operation of the website.
Comply with the requirements of laws and regulations, provide necessary information to relevant departments, or use it to resolve possible disputes.
Iii. Information Protection
We adopt security measures such as encryption technology and access control to protect your personal information from being leaked, tampered with or lost.
Strictly limit employees' access rights to personal information, only authorize relevant staff to use your information within the necessary scope, and provide privacy protection training to employees.
Unless we obtain your explicit authorization or as otherwise required by laws and regulations, we will not disclose your personal information to any third party.
In the event that your personal information is leaked due to force majeure, hacker attacks or other reasons, we will immediately take remedial measures and promptly notify you.
Iv. Information Sharing
In order to complete the order delivery, we will share your name, address, contact information and other details with our cooperative logistics service providers. However, the logistics service providers can only use this information within the delivery range and are not allowed to use it for any other purposes.
To provide payment services, we will share your payment-related information with our cooperative payment institutions. The payment institutions will protect your information in accordance with relevant laws, regulations and industry norms.
If your personal information needs to be transferred due to reasons such as merger, acquisition, or bankruptcy liquidation, we will notify you in advance and require the transferee to continue to abide by the provisions of this Privacy Policy.
V. Your Rights
You have the right to log in to your account at any time to view and modify your personal information (such as name, address, contact information, etc.).
You have the right to request us to delete your personal information, except as otherwise provided by laws and regulations or when it is necessary to complete orders, resolve disputes, etc.
You have the right to refuse our use of your information for personalized recommendation purposes, but this may affect the quality of the recommendation service you receive.
If you find any errors or violations in our collection or use of your personal information, you can contact us at any time to file a complaint and make corrections.
Vi. Policy Updates
This Privacy Policy may be updated in accordance with changes in laws and regulations, adjustments to the website's business, and other circumstances. The updated privacy policy will be published on this website and you will be notified in an appropriate manner. Please check this policy regularly to learn about the latest privacy protection measures.
Vii. Contact Us
If you have any questions or suggestions regarding this Privacy Policy, or need to exercise your relevant rights, please contact us through the following methods
Contact email: denny@shieldhound.com
Contact Address: Lujiazui Financial and Trade Zone, Shanghai